Refund & Return Policy
Due to the ongoing COVID-19 pandemic, our refund and returns policy is currently restricted. At this time, all purchases are non-refundable until further notice. We appreciate your understanding and patience during these unprecedented times. If you have any concerns or questions, please reach out to our customer service team for assistance.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {help@5alarmhot.com} and send your item to.
1030 N Rogers Ln Ste 121, PMB 2094, Raleigh, NC 27610
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at {help@5alarmhot.com} for questions related to refunds and returns.
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1030 N Rogers Ln, Ste 121 PMB 2094, Raleigh, NC 27610

1-800-677-1451

help@5alarmhot.com

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